When you first ring us, we will ask where your loved one died, whether that was at home, in hospital, in a care home or at a hospice, and then explain what has to happen next.
Our advice starts the moment you get in touch, and we are completely open with you about each step that follows.
After that, we will:
- Make arrangements for your loved one to be brought gently into our care
- Take you through the paperwork and help with registering the death
- Set out clearly what will happen over the coming days
- Talk through any question you have, however small it may seem
